Privacy Policy

Registered address:
D-RisQ Software Systems, Malvern Hills Science Park, Geraldine Rd, Malvern, Worcestershire, WR14 3SZ

By accessing the website you accept and agree to the following terms:
As mentioned in this privacy policy, we may collect and process certain personal data (meaning information which relates to an identified or identifiable individual) about you. Name, email address, phone number, identification number, location data, online identifier - these are classed as personal data. When we do so, we are subject to the UK Data Protection Act 2018, the UK GDPR (being the EU General Data Protection Regulation 2016/679 in the form retained in UK law after Brexit) and any other applicable data protection and privacy laws (“Data Protection Laws”).

We take your privacy very seriously. Please read this privacy policy carefully as it contains very important information on who we are and how and why we collect, store, use and share your personal data and how to contact us or a relevant regulator in the event you have a complaint.

Given the nature of our work and website, this website is not intended for anyone under the age of 16 years of age, and therefore we do not expect to collect the data of anyone under 16 years of age. If you are aware that any personal data of anyone under 16 years of age has been shared with us please let us know so that we may delete that data. This website may contain links to other websites owned and operated by third parties. Those other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

‍Use of your Personal Information
‍Under Data Protection Laws, we can only use your personal data for a proper reason, for example:·
     to comply with legal and regulatory obligations;·
   for the performance of a contract with you, or to take steps at your request before entering into a contract, or;·
   for our legitimate interests or those of a third party.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We may also use personal data on the basis of your consent (for example before sending direct marketing communications to you via email). If so, we will always clearly ask you for your specific and informed agreement to this. You are free to refuse or withdraw your consent and we will inform you as to what (if any) consequences your refusal or later withdrawal might have.

D-RisQ Software Systems collects and uses your personal information to process enquiries. It is possible that D-RisQ Software Systems may also use personal information to inform you of other products or services available from D-RisQ Software Systems and its affiliates. D-RisQ Software Systems may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. D-RisQ Software Systems does not sell ,rent or lease its customer lists to third parties. D-RisQ Software Systems may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party and your information is secured through password protected access on our standalone servers. We will hold this information (a )for as long as we are required to do so to comply with our legal obligations and (b) where it is appropriate to pursue our legitimate interests in operating and promoting the success of our company, or to pursue the interests of our clients in receiving specialist software products and licences

What we use your personal data for

Lawful basis for processing including basis of legitimate interest

Create and manage your account with us.
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For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service to you at the best price.

Providing products and services to you, including checking that we can act for you on the specific matter.

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To perform our contract with you or to take steps at your request before entering into a contract. To comply with our legal obligations. To pursue our legitimate interests in operating and promoting the success of our company, or to pursue the interests of our clients in receiving specialist software products and licences.

Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us.

To comply with our legal and regulatory obligations.
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To enforce legal rights or defend or undertake legal proceedings.

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Depending on the circumstances: To comply with our legal and regulatory obligations. In other cases, for our legitimate interests or those of a third party, i.e., to protect our business, interests and rights or those of others.

Customise our website and its content to your particular preferences based on a record of your selected preferences or on a record of your selected preferences.

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Depending on the circumstances: Your consent as gathered by the separate cookies tool on our website —see ‘Cookies’ below. Where we are not required to obtain your consent and do not do so, for our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service to you at the best price.

Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes and to understand how people use our website so that we can make it more intuitive or to check our website is working as intended.
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Depending on the circumstances: Your consent as gathered by the separate cookies tool on our website - see ‘Cookies below. Where we are not required to obtain your consent and do not do so, for our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service to you at the best price.

‍Your Rights
You have the following rights in relation to personal data held on you by D-Risq Software Systems:
The right to be informed about how personal data is used - (this notice)
The right to access a copy of personal data that D-RisQ Software Systems holds about you
The right to rectification of any errors in personal data held by D-RisQ Software Systems
The right to erasure of any personal data
The right to restrict processing
The right to data portability
The right to object and rights in relation to automated decision-making including profiling
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If you wish to learn more about these rights and how they operate, please look at the ICO’s website https://ico.org.uk/for-the-public/. If you subsequently wish to withdraw your consent to the collection and handling of your personal information, then you may follow the instructions on any communications you receive from us or contact the Data Protection Officer at: info@drisq.com.

We use Design in the Shires to develop and maintain our site and as a result they may have access to personal data that you share via the website, but only where this is necessary for them to provide services and support.

Cookies
Cookies are small files of letters and numbers. These files are either stored in the memory of your computer or other device such as mobile phones or are placed on the hard drive of your device. Our website uses cookies to provide you with an effective browsing experience. You can read more about this in our separate cookie policy.
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PRIVACY POLICY